Danish Speaking Customer Support Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for connecting top-tier talent with industry-leading organizations across Europe. We specialize in the outsourcing (BPO) sector, providing high-quality recruitment services that empower professionals to excel in global markets, including facilitating prestigious Danish-speaking jobs.

Job Overview

We are currently looking for a talented individual to fill the Danish Speaking Customer Support Representative position in Greece for a major luxury brand. This role is a fantastic opportunity for those seeking jobs in Greece within the BPO industry, offering a professional environment dedicated to excellence in customer experience.

Key Responsibilities

• Deliver exceptional customer service via phone, email, and chat for a premium jewellery brand.
• Provide comprehensive product information and support to ensure customer satisfaction.
• Manage order statuses, tracking, and delivery inquiries with precision.
• Resolve complex account and billing issues, maintaining brand integrity at all times.
• Act as a brand ambassador by promoting current offers and services.
• Manage product returns and exchanges efficiently within the BPO framework.
• Maintain accurate records of customer interactions within the company database.

Requirements

• Excellent command of Danish
• Good knowledge of English
• Computer knowledge
• Ability to multitask
• Ability to work in rotating shifts
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embrace the vibrant lifestyle of Greece, where rich history meets a modern, sun-drenched Mediterranean culture. Living and working in Greece provides a unique opportunity to enjoy an exceptional climate, beautiful coastal scenery, and a high standard of living that attracts professionals from all over the world.

Beyond the career opportunities in the BPO sector, Greece offers world-renowned gastronomy and a welcoming social atmosphere. With the full support of our relocation concierge, your transition to life in Greece will be seamless, allowing you to focus on your new journey and enjoy everything that Greece has to offer.

How to Apply

If you are ready to take the next step in your career and join our international team, please click Apply Now to submit your application for this Danish Speaking Customer Support Representative position in Greece. We look forward to welcoming you to the Mercier Consultancy Group family.