Danish Speaking Cybersecurity Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in placing professionals in high-impact roles, ensuring that our partners thrive within the competitive landscape of cybersecurity and beyond.

Job Overview

We are currently searching for candidates for a Danish Speaking Cybersecurity Customer Expert position in Greece, focused on providing elite technical support to users of advanced security software. This is a unique opportunity to advance your career in one of the most vital sectors globally while enjoying the high quality of life associated with jobs in Greece.

Key Responsibilities

• Provide expert technical assistance to users of antivirus software via phone, email, and chat.
• Troubleshoot and resolve complex security-related technical issues in a professional manner.
• Maintain accurate logs of all client interactions within the internal tracking systems.
• Ensure consistently high levels of customer satisfaction throughout the incident lifecycle.
• Collaborate with internal security teams to escalate high-priority threats or vulnerabilities.
• Guide users through the installation and configuration of security protocols and software.
• Uphold the highest standards of data security and privacy during every client interaction.

Requirements

• Fluency in Danish
• Very good communication skills in English
• Ability to install an operating system
• Knowledge of Firewall, Antivirus products and Security domain
• Base knowledge of networking technologies (TCP/IP, DNS, WLAN)
• Valid EU passport or work permit

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Relocating for Danish-speaking jobs in Greece offers an unparalleled experience, blending ancient history with a modern, vibrant lifestyle. You will enjoy a Mediterranean climate with sunshine nearly year-round, allowing for a fantastic work-life balance that makes Greece one of the most desirable destinations for expatriates.

Beyond the career potential, you will fall in love with the local culture, world-class Mediterranean cuisine, and the warm hospitality unique to Greece. With our dedicated concierge support handling your transition, starting your new journey in Greece is seamless, comfortable, and truly rewarding.

How to Apply

If you are ready to take the next step in your career with this Danish Speaking Cybersecurity Customer Expert position in Greece, we encourage you to click Apply Now to submit your application. We look forward to reviewing your profile. Sincerely, the recruitment team at Mercier Consultancy Group.