Danish Speaking Zalando Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. As a leader in talent acquisition, we pride ourselves on facilitating career-defining opportunities within the global retail sector.

Job Overview

We are currently seeking a motivated professional for the Danish Speaking Zalando Customer Expert position in Greece, representing one of Europe's largest fashion retail platforms. This is an exceptional opportunity to join a fast-paced retail environment while enjoying a high quality of life through our premium Danish-speaking jobs in Greece.

Key Responsibilities

• Provide high-quality customer support for the retail online shopping experience.
• Assist customers with order tracking, returns, and exchanges for online fashion retail.
• Ensure an exceptional brand experience through professional communication in Danish.
• Resolve complex consumer inquiries regarding retail products and availability.
• Collaborate with internal teams to streamline the retail purchasing journey.
• Maintain detailed records of customer interactions within the retail CRM database.
• Stay updated on the latest retail trends and company policy changes to provide accurate guidance.

Requirements

• Native or fluent Danish (spoken and written).
• Valid EU passport (mandatory).
• Proven interest in the online retail industry and consumer experience.
• Strong communication skills and a customer-centric mindset.
• Ability to thrive in an international office environment located in Athens, Greece.
• Proficiency in basic computer systems and navigation of e-commerce platforms.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing to pursue jobs in Greece offers an unparalleled Mediterranean lifestyle. From the historic landmarks of Athens to the world-famous sun-drenched coastlines, Greece provides a perfect harmony between professional growth and personal enrichment. Employees in Greece enjoy a vibrant social culture and a climate that boasts over 300 days of sunshine annually.

Beyond the professional benefits, relocating to Greece allows you to immerse yourself in exquisite culinary traditions and a welcoming local community. With our dedicated relocation concierge services handling your transition to Greece, you can focus on your career in the retail sector and enjoy all that this beautiful country has to offer. Experience life in Greece with Mercier Consultancy Group.

How to Apply

If you are ready to take the next step in your career and join the dynamic team for the Danish Speaking Zalando Customer Expert position in Greece, please click Apply Now to submit your application. We look forward to reviewing your profile. Sincerely, the recruitment team at Mercier Consultancy Group.