Danish Speaking Customer Advisor

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class career opportunities across Europe. We pride ourselves on facilitating seamless transitions for professionals seeking to advance their careers while experiencing the vibrant culture of new destinations.

Job Overview

We are currently seeking a motivated professional to join our team for a Danish Speaking Customer Advisor position in Greece. In this dynamic role within the Customer Support Services industry, you will play a vital part in managing the delivery experience for our partners, representing one of the most exciting brands in the food delivery sector.

Key Responsibilities

• Act as the primary point of contact for customers in the food delivery industry, providing expert assistance via phone, chat, and email.
• Ensure high-quality resolution of inquiries related to orders, deliveries, and restaurant partner interactions.
• Maintain excellence in Customer Support Services by following established protocols and quality standards.
• Collaborate with internal teams to resolve logistics or technical issues efficiently.
• Provide personalized support to Danish-speaking clients, ensuring a positive brand experience.
• Document customer feedback accurately to support continuous service improvement within the department.
• Navigate multiple digital platforms simultaneously to track and manage order statuses in real-time.

Requirements

• Fluent Danish
• Native or fluent Danish (spoken and written)
• Proven ability to thrive in a fast-paced Customer Support Services environment.
• Strong communication and problem-solving skills, essential for all Danish-speaking jobs.
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Greece

Choosing one of our Danish-speaking jobs means embracing the stunning Mediterranean lifestyle that only Greece can offer. You will find yourself immersed in a land of ancient history, beautiful beaches, and a vibrant social scene, making your stay in Greece an unforgettable professional and personal journey.

Relocating to Greece is a seamless process thanks to our dedicated support team, allowing you to focus on enjoying the world-renowned local cuisine and the hospitable culture that makes living in Greece so desirable. If you are looking for a Danish Speaking Customer Advisor position in Greece, look no further than the exceptional career opportunities provided by Mercier Consultancy Group.

How to Apply

If you are ready to take the next step in your career and join a leading team in the Customer Support Services sector, we invite you to click "Apply Now" to submit your application. We look forward to welcoming you to the Mercier Consultancy Group network.