Danish Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on our reputation as a trusted partner in the Customer Support Services sector, consistently delivering excellence in recruitment strategy and human capital management.

Job Overview

We are currently seeking a talented professional for a Danish Speaking Customer Support Specialist position in Greece. This role offers an exceptional opportunity to join a high-performing team in Athens, serving as a primary point of contact for international clients within a dynamic hybrid environment.

Key Responsibilities

• Provide high-quality resolution to technical inquiries regarding mobile and web applications for Danish-speaking users.
• Manage diverse customer inquiries with a focus on precision and industry-standard service levels.
• Maintain and update internal databases to ensure accurate client documentation and reporting.
• Execute efficient troubleshooting protocols to resolve complex technical concerns promptly.
• Collaborate across teams within the Customer Support Services industry to share best practices and insights.
• Ensure all interactions reflect the premium quality standards expected by Mercier Consultancy Group clients.
• Utilize internal CRM tools to track interactions and improve overall service delivery.

Requirements

• Native level Danish
• Fluent English
• 1 year in customer or tech/software support
• Self-motivated
• Excellent interpersonal skills
• Valid EU passport (mandatory)
• Prior experience working with Salesforce is considered a strong advantage for this position.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Hybrid Work Model (mix of on-site and remote)
• And Much More...

Life in Greece

Embracing one of the most sought-after jobs in Greece, you will have the chance to reside in the historic and vibrant city of Athens. Greece offers an unparalleled lifestyle, characterized by world-renowned culinary experiences, a Mediterranean climate, and a deep, storied culture that makes working in Greece a truly transformative life experience.

Whether you are drawn to the coastal beauty or the bustling urban centers, Greece provides a high quality of life that pairs perfectly with your career growth. By choosing one of our many Danish-speaking jobs in this beautiful country, you secure a position where the professional landscape of Greece meets your personal aspirations for a balanced, rewarding lifestyle.

How to Apply

If you are a dedicated professional looking to advance your career with a Danish Speaking Customer Support Specialist position in Greece, we invite you to take the next step. Click the Apply Now button to submit your application and join the elite network at Mercier Consultancy Group. We look forward to reviewing your profile.