Danish Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between world-class talent and global industry leaders. As a leader in European recruitment and BPO solutions, we specialize in placing professionals into high-impact roles that accelerate their career trajectory while ensuring a seamless transition to new environments.

Job Overview

We are currently sourcing candidates for a prestigious Danish Speaking Customer Support Specialist position in Greece within the dynamic Customer Support Services industry. This role offers an incredible opportunity to provide elite-level support for global streaming clients while enjoying a Mediterranean lifestyle, making it one of the most sought-after Danish-speaking jobs available today.

Key Responsibilities

• Deliver exceptional support to customers via phone, chat, and email, maintaining the highest standards of the Customer Support Services industry.
• Resolve technical inquiries and account-related concerns for Netflix users with efficiency and empathy.
• Maintain a deep understanding of service updates and platform features to provide accurate information to users.
• Ensure customer satisfaction targets are consistently met in this fast-paced, international work environment.
• Document all interactions clearly in the CRM system to ensure seamless continuity of support.
• Collaborate with cross-functional teams to escalate complex issues and improve overall service quality.
• Contribute to a positive team culture, upholding the professional values expected at Mercier Consultancy Group.

Requirements

• Native or fluent Danish (spoken and written)
• Valid EU passport (mandatory)
• Danish language proficiency
• Ability to relocate to Athens
• Strong problem-solving skills and a customer-centric mindset

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Greece

Embarking on one of our jobs in Greece means embracing a life defined by 300+ days of sunshine annually and a rich cultural tapestry. Greece offers an unparalleled quality of life, where ancient history meets modern coastal living, providing a perfect backdrop for both professional growth and personal exploration.

Relocating to Athens opens doors to world-renowned cuisine, vibrant nightlife, and a welcoming international community. Choosing a Danish Speaking Customer Support Specialist position in Greece ensures you gain valuable international work experience while living in a country that consistently ranks as a premier destination for those seeking a balance of adventure and professional development in the heart of Greece.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in a breathtaking location, we invite you to apply now. Join the ranks of professionals who have chosen to advance their careers through Mercier Consultancy Group. We look forward to reviewing your application.