Danish Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, specializing in connecting elite talent with transformative global organizations. We pride ourselves on facilitating career-defining opportunities that blend professional growth with exceptional lifestyle experiences across Europe.

Job Overview

We are currently seeking a motivated professional for a Danish Speaking Customer Support Specialist position in Greece to support a world-leading streaming platform. This is a unique chance to join one of the most sought-after Danish-speaking jobs in the industry, providing high-level technical and account assistance to users across the globe while enjoying the Mediterranean lifestyle.

Key Responsibilities

• Deliver expert technical troubleshooting for users encountering streaming performance issues.
• Manage secure account inquiries, billing support, and payment method verification for global subscribers.
• Provide personalized navigation guidance to help users master the platform interface across various devices.
• Maintain high customer satisfaction scores through efficient, empathetic, and professional communication.
• Collaborate with internal teams in the Customer Support Services sector to streamline support protocols.
• Document interaction details accurately to assist in ongoing product improvement initiatives.
• Ensure compliance with privacy standards and service level agreements at all times.

Requirements

• Excellent Danish skills
• English B2+ level
• Communication skills
• Problem-solving skills
• Ability to thrive in a fast-paced Customer Support Services environment
• Commitment to delivering excellence in a remote-capable role based in Greece

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of our available jobs in Greece means trading the daily grind for a vibrant culture set against a backdrop of historic landmarks and stunning seaside vistas. With its world-renowned sunny climate and welcoming atmosphere, Greece offers an unparalleled quality of life that perfectly complements a modern remote-friendly career.

Beyond the professional advantages, living in Greece allows you to immerse yourself in a rich culinary scene and a relaxed, social culture. Our comprehensive relocation support ensures that your move to Greece is seamless, allowing you to focus entirely on building a successful future within the Customer Support Services industry.

How to Apply

If you are ready to elevate your career and embark on an exciting international chapter in the sun, we invite you to apply now. Join the Mercier Consultancy Group network and take the first step toward your new position. We look forward to reviewing your application.