Danish Speaking Technical Support Advisor

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier talent and industry-leading global organizations. As a leader in the European recruitment and BPO sector, we take pride in connecting professionals with life-changing opportunities across the continent, including exclusive Danish-speaking jobs.

Job Overview

We are currently seeking a motivated professional for a Danish Speaking Technical Support Advisor position in Greece to support a major global technology brand. This role is a fantastic opportunity to advance your career within the fast-paced Information Technology (IT) industry while enjoying the vibrant lifestyle that comes with finding jobs in Greece.

Key Responsibilities

• Provide expert technical assistance to customers using mobile devices and tablets within the IT sector.
• Communicate effectively with clients via phone, chat, and email to ensure high-quality service.
• Perform in-depth troubleshooting of hardware-related issues for a world-renowned technology brand.
• Manage and secure customer accounts with precision and strict adherence to privacy protocols.
• Track and diligently follow up on support cases to ensure timely and efficient resolution.
• Participate in a comprehensive training program to master internal systems and technical workflows.
• Contribute to the success of the IT support team by maintaining high customer satisfaction metrics.

Requirements

• Fluency in Danish
• Advanced English knowledge
• Familiarity with iOS and/or MacOS
• Strong troubleshooting skills
• Prior customer support experience
• Strong communication and analytical abilities tailored to the IT industry.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on a career path in Greece offers an unparalleled Mediterranean lifestyle, characterized by world-class history, sun-drenched beaches, and a vibrant local culture. By securing one of our Danish-speaking jobs, you will be immersed in the welcoming atmosphere of Greece, where a healthy work-life balance is prioritized. The weather in Greece is pleasant year-round, allowing you to enjoy an outdoor lifestyle that is truly second to none.

Our relocation experts will ensure your move to Greece is seamless, allowing you to focus on enjoying the exquisite local cuisine and the high quality of life that this stunning country provides. Whether you are exploring ancient ruins or relaxing by the Aegean Sea, you will find that living in Greece provides a rich, fulfilling experience for any professional. We look forward to helping you start your new chapter in Greece.

How to Apply

If you are ready to take the next step in your career with this Danish Speaking Technical Support Advisor position in Greece, we encourage you to click Apply Now to submit your application. Our recruitment team at Mercier Consultancy Group is eager to review your profile and discuss your potential with our leading IT industry partners.