Danish Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging elite talent with industry-leading organizations across Europe. As experts in the Customer Support Services sector, we specialize in placing professionals in high-impact roles that elevate client satisfaction and operational excellence.

Job Overview

We are currently seeking a talented professional for the Danish Speaking Customer Support Specialist position in Greece to provide world-class technical assistance to our global partners. If you are looking for top-tier Danish-speaking jobs that combine professional growth with a vibrant Mediterranean lifestyle, this hybrid role offers the perfect career trajectory within the Customer Support Services industry.

Key Responsibilities

• Deliver expert technical guidance to consumers via phone, email, and digital messaging channels.
• Provide comprehensive product information and troubleshooting support for complex home technology devices.
• Manage and oversee warranty claim processes to ensure optimal resolution for all customers.
• Navigate, log, and update consumer records accurately within our sophisticated CRM systems.
• Maintain a professional, empathetic, and solutions-oriented tone throughout all customer interactions.
• Collaborate with cross-functional teams to escalate complex technical issues and improve support documentation.
• Stay up-to-date with the latest product features to ensure the delivery of precise and efficient customer service.

Requirements

• Native or fluent Danish (spoken and written)
• Excellent communication in Danish and English
• Strong attention to detail
• Technical troubleshooting and problem-solving skills
• Valid EU passport or right to work in Greece
• Ability to thrive in a hybrid, international work environment

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of the many available jobs in Greece provides more than just a career step; it offers a total life transformation. With over 300 days of sunshine, Greece invites you to enjoy a culture where historic charm meets modern cosmopolitan life. The Mediterranean climate, combined with the warmth of the local community, makes Greece a premier destination for expatriates looking to balance a professional career with an enriching lifestyle.

Beyond the professional advantages, the quality of life in Greece is truly exceptional. From world-renowned gastronomy to the relaxed pace of life, moving to Greece allows you to immerse yourself in a vibrant environment. When you choose to accept a Danish Speaking Customer Support Specialist position in Greece, you are choosing a country that blends ancient history with modern comfort, ensuring your time spent here is as rewarding personally as it is professionally.

How to Apply

If you are ready to advance your career with this exciting opportunity in the Customer Support Services industry, we encourage you to click Apply Now to submit your application to Mercier Consultancy Group. We look forward to reviewing your credentials and assisting you in your journey toward a new role in Athens.