Danish Speaking Customer Service Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a leading European recruitment and BPO firm, specializing in connecting top-tier talent with world-class organizations. We pride ourselves on our commitment to professional excellence and our deep expertise in placing candidates in high-impact roles across the Customer Support Services sector.

Job Overview

We are currently seeking a motivated professional for a Danish Speaking Customer Service Representative position in Greece. This is an exceptional opportunity to join a growing international team in the Customer Support Services industry, where you will provide expert support and represent global brands while enjoying a high-quality lifestyle in Athens.

Key Responsibilities

• Act as the primary point of contact for banking and fintech customers, delivering world-class service within the Customer Support Services sector.
• Resolve complex inquiries and service complaints through professional communication via phone, email, and chat.
• Maintain high levels of customer satisfaction by providing accurate and timely information.
• Navigate multiple internal systems to process transactions and account updates efficiently.
• Collaborate with international team members to share best practices and improve service standards.
• Stay updated on the latest financial and digital banking trends to assist clients effectively.
• Ensure compliance with security protocols while handling sensitive customer documentation.

Requirements

• Fluency in Danish
• Very good use of English
• Exceptional communication skills
• Problem-solving mentality
• Tech savviness
• Ability to relocate to Athens for this Danish Speaking Customer Service Representative position in Greece

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Securing one of our Danish-speaking jobs means embracing the vibrant culture and Mediterranean climate that makes Greece a top destination for expatriates. From the historic landmarks of Athens to the sun-drenched coastline, living in Greece offers an unparalleled work-life balance that attracts professionals from all over Europe.

As you settle into your new life, you will discover that Greece is renowned for its world-class Mediterranean cuisine, welcoming locals, and rich history. Choosing among the many available jobs in Greece allows you to experience this incredible quality of life firsthand, supported by a professional relocation process designed to make your move to Greece as seamless as possible.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in one of the most exciting cities in the world, we invite you to click Apply Now. Join Mercier Consultancy Group today and start your journey in the Customer Support Services industry. We look forward to reviewing your application!