Dutch Speaking Video Streaming Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a leading European recruitment and BPO firm, specializing in connecting top-tier talent with world-class organizations. We pride ourselves on facilitating career growth for professionals seeking high-impact roles, such as our current Dutch Speaking Video Streaming Customer Experts position in Spain.

Job Overview

Join our dynamic team in the heart of Madrid as a Dutch Speaking Video Streaming Customer Expert, where you will provide world-class support for a leading global entertainment platform. This is one of the most sought-after Dutch-speaking jobs currently available, offering a unique opportunity to immerse yourself in the booming streaming industry while enjoying a vibrant professional life in Spain.

Key Responsibilities

• Deliver exceptional technical support to users of a global video streaming platform.
• Assist customers with subscription inquiries, payment processing, and account management.
• Troubleshoot playback issues and device compatibility problems with efficiency and empathy.
• Maintain high customer satisfaction scores by delivering prompt and professional solutions in Dutch.
• Stay updated on new platform features and content releases to better inform the user base.
• Collaborate with internal teams to resolve escalated technical matters within the streaming ecosystem.
• Contribute to a positive team culture by sharing insights and best practices with your colleagues.

Requirements

• Fluent in spoken Dutch.
• Conversational level of English.
• A service-minded personality ready to learn new things.
• Strong work ethic and a sense of responsibility toward your colleagues.
• Holder of an EU passport. (Not ID)
• Flexibility to work in 3 rotating shifts (morning, afternoon, and night).

What We Offer

• Fully Paid Relocation Package (flight, transfer, hotel) and Free Relocation Concierge
• One-time €1,500 Relocation Bonus
• Monthly Performance Bonus
• Professional training in the streaming industry
• Career development opportunities in an international environment
• A dedicated support team for your smooth transition to Spain

Life in Spain

Embracing jobs in Spain means stepping into a lifestyle defined by sunshine, world-famous culture, and a relaxed, welcoming social environment. From the bustling streets of Madrid to the rich historical landmarks scattered across the country, Spain provides an unparalleled setting for both personal and professional growth.

Our comprehensive relocation package ensures that moving to Spain is a seamless experience, allowing you to focus on enjoying the world-class cuisine and high quality of life. Joining one of our Dutch-speaking jobs in Spain opens doors to a new adventure in a country that values work-life balance and vibrant community living.

How to Apply

If you are ready to advance your career as a Dutch Speaking Video Streaming Customer Expert in Madrid, we want to hear from you. Click the Apply Now button to start your journey with Mercier Consultancy Group today. We look forward to helping you take the next step in your professional future.