Dutch Speaking Technical Support Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global brands. We take pride in facilitating seamless career transitions, ensuring that every candidate finds their ideal role among the best jobs in Spain.

Job Overview

We are currently seeking professionals for a Dutch Speaking Technical Support Customer Experts position in Spain, representing a major player in the consumer electronics sector. This role offers a unique opportunity to combine your technical expertise and passion for high-end consumer technology while embarking on a life-changing adventure in Madrid.

Key Responsibilities

• Provide high-level technical troubleshooting for various consumer electronics products.
• Assist Dutch-speaking customers with device configuration, software updates, and hardware inquiries.
• Maintain comprehensive knowledge of the latest consumer electronics trends and product specifications.
• Deliver professional and empathetic communication to ensure exceptional customer satisfaction.
• Document all technical interactions accurately within the internal CRM system.
• Collaborate with international teams to escalate complex technical issues effectively.
• Participate in continuous training sessions to stay updated on new electronics technology releases.

Requirements

• Fluent in spoken Dutch.
• Conversational level of English.
• A service-minded personality ready to learn new things.
• Strong work ethic and a sense of responsibility toward your colleagues.
• Holder of an EU passport. (Not ID)
• Flexibility to work in 3 rotating shifts (morning, afternoon, and night).

What We Offer

• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge
• One-time €1,500 Relocation Bonus
• Monthly Performance Bonus
• Professional growth in the consumer electronics industry
• Access to premium Dutch-speaking jobs in Spain

Life in Spain

Choosing to work in Spain means embracing a vibrant Mediterranean lifestyle characterized by warm sunshine, historical architecture, and a rich cultural heritage. By pursuing Dutch-speaking jobs in this beautiful country, you will enjoy a perfect work-life balance while exploring the dynamic energy of Madrid, one of Europe's most exciting capital cities.

Beyond the professional advancement of a Dutch Speaking Technical Support Customer Experts position in Spain, you will indulge in world-class culinary experiences and an inclusive social environment. With our dedicated relocation support, moving to Spain becomes an effortless experience, allowing you to settle in and thrive in your new home immediately.

How to Apply

If you are ready to take the next step in your career and join a world-class team in Madrid, we encourage you to click Apply Now to submit your application. We look forward to reviewing your profile and welcoming you to the Mercier Consultancy Group family.