Dutch Speaking Customer Service for a Prestigious Automotive Brand

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating career-defining opportunities that bridge the gap between global professionals and industry-leading brands.

Job Overview

We are currently sourcing exceptional talent for a Dutch Speaking Customer Service for a Prestigious Automotive Brand position in Spain. This is a unique opportunity to represent a legendary leader in the automotive sector while enjoying a vibrant professional life with one of the most sought-after jobs in Spain.

Key Responsibilities

• Deliver premium support to Dutch-speaking automotive customers regarding vehicle services and product inquiries.
• Manage complex communication channels, ensuring every driver experiences the prestige associated with our automotive brand.
• Coordinate with technical teams to resolve automotive maintenance queries and service scheduling.
• Maintain comprehensive knowledge of the latest automotive models and features to advise clients accurately.
• Utilize diagnostic tools and internal systems to track automotive support cases from start to finish.
• Provide proactive solutions to enhance customer satisfaction and loyalty within the automotive sector.
• Participate in regular training sessions to stay updated on innovative automotive technological advancements.

Requirements

• Fluent in spoken Dutch.
• Conversational level of English.
• A service-minded personality ready to learn new things.
• Strong work ethic and a sense of responsibility toward your colleagues.
• Holder of an EU passport. (Not ID)
• Flexibility to work in 3 rotating shifts (morning, afternoon, and night).

What We Offer

• A monthly performance bonus
• A one-time €1,500 relocation bonus
• Fully paid relocation package (flight, transfer, and hotel)
• Free relocation concierge services
• Dedicated support for documentation and settling in
• A professional, international work environment in Madrid

Life in Spain

Relocating to Spain offers an unparalleled lifestyle, blending a rich cultural heritage with world-famous sunny weather. As you pursue these Dutch-speaking jobs in Madrid, you will experience the warmth of the local community, making Spain the ideal destination to balance a high-impact career with a Mediterranean way of life.

Beyond the professional growth, living in Spain provides access to world-class gastronomy and a vibrant social scene. Our relocation experts are committed to ensuring your transition to life in Spain is seamless, allowing you to settle in quickly and enjoy the exceptional quality of life that Spain is famous for.

How to Apply

If you are ready to elevate your career with a prestigious automotive brand in Madrid, we encourage you to apply now. Join our team and start your new journey today. We look forward to receiving your application at Mercier Consultancy Group.