Dutch Speaking Customer experts for Insurance

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class international organizations. We specialize in facilitating seamless transitions for professionals pursuing high-impact career opportunities abroad, ensuring excellence at every stage of the recruitment process.

Job Overview

We are currently seeking dedicated professionals for the Dutch Speaking Customer experts for Insurance position in Spain. This role offers a unique opportunity to thrive in a vibrant international environment while providing expert support to policyholders within the complex and dynamic insurance industry.

Key Responsibilities

• Deliver professional customer support to Dutch-speaking clients regarding their insurance policies and coverage.
• Manage incoming inquiries with precision, ensuring high-quality resolution in the fast-paced insurance sector.
• Assist clients with claims processing, policy updates, and general administrative insurance tasks.
• Maintain accurate records of client interactions in line with company compliance and security standards.
• Collaborate with cross-functional teams to resolve complex customer issues efficiently.
• Stay updated on changing insurance regulations to provide accurate and reliable information to customers.
• Contribute to the team’s success by meeting performance targets and maintaining service excellence.

Requirements

• Fluent in spoken Dutch.
• Conversational level of English.
• A service-minded personality ready to learn new things.
• Strong work ethic and a sense of responsibility toward your colleagues.
• Holder of an EU passport. (Not ID)
• Flexibility to work in 3 rotating shifts (morning, afternoon, and night).

What We Offer

• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• One-time €1,500 Relocation Bonus
• Monthly Performance Bonus
• On-site role in Madrid, Spain
• Opportunity to build your career in the insurance industry

Life in Spain

Relocating to Spain offers an unparalleled lifestyle, combining world-famous culture, a vibrant social scene, and endless sunshine. Choosing one of our Dutch-speaking jobs means embracing a country where work-life balance is prioritized, allowing you to enjoy the Mediterranean climate and the rich history that Spain is known for globally.

As part of our commitment to your success, our relocation concierge ensures your move to Spain is smooth and stress-free. From world-class cuisine to a high quality of life, you will find that Spain provides the perfect backdrop for personal growth and professional development in the insurance sector. Discover why so many professionals choose to pursue their career path in Spain with Mercier Consultancy Group.

How to Apply

If you are ready to advance your career with one of the most exciting Jobs in Spain, we invite you to click Apply Now and submit your application. Join our team at Mercier Consultancy Group today and start your journey in Madrid.