Dutch Speaking Customer Experts for Airline

About Mercier Consultancy Group

Mercier Consultancy Group is a leading European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class international organizations. We pride ourselves on providing seamless career transitions, ensuring that our candidates find the perfect professional fit in the most vibrant cities across the continent.

Job Overview

We are currently seeking motivated professionals for the Dutch Speaking Customer Experts for Airline position in Spain, representing one of the world's most prestigious carriers. If you are looking for exciting jobs in Spain, this role offers the perfect opportunity to grow your career within the fast-paced aviation industry while enjoying the Mediterranean lifestyle.

Key Responsibilities

• Providing world-class customer support to passengers regarding flight bookings and general airline inquiries.
• Assisting travelers with reservation modifications, cancellations, and special baggage requests within the aviation sector.
• Managing high-priority communication with Dutch-speaking passengers to ensure a smooth travel experience.
• Collaborating with cross-functional departments to resolve complex flight-related issues efficiently.
• Representing the airline brand with professionalism, empathy, and efficiency in every interaction.
• Maintaining accurate records of passenger interactions within our aviation management software.
• Staying updated on airline policies and industry standards to provide accurate and reliable guidance.

Requirements

• Fluent in spoken Dutch.
• Conversational level of English.
• A service-minded personality ready to learn new things.
• Strong work ethic and a sense of responsibility toward your colleagues.
• Holder of an EU passport. (Not ID)
• Flexibility to work in 3 rotating shifts (morning, afternoon, and night).

What We Offer

• A monthly performance bonus
• A monthly language bonus
• Your flight ticket is fully paid
• 26 days of accommodation
• Help with your Spanish documents
• A free gym membership

Life in Spain

Embarking on one of our Dutch-speaking jobs in Spain means embracing a culture renowned for its warmth, sunshine, and legendary culinary scene. Living in Spain provides an unparalleled quality of life, where the balance between a rewarding aviation career and vibrant social experiences is easily achieved.

Our comprehensive relocation package ensures that your move to Spain is stress-free, with a dedicated Relocation Concierge handling every detail from your flight to your new home. Whether you are eager to explore the historic streets of Madrid or enjoy the local culture, this Dutch Speaking Customer Experts for Airline position in Spain is your gateway to a life-changing adventure.

How to Apply

If you are ready to elevate your career and join a top-tier team in the aviation sector, we encourage you to click Apply Now and start your journey with us today. We look forward to reviewing your application and helping you settle into your new life in Spain. Best regards, the recruitment team at Mercier Consultancy Group.