French Speaking B2B Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm and a leader in the global BPO and customer support services sector. We specialize in connecting top-tier talent with world-class career opportunities, providing seamless transitions for professionals seeking to advance their careers through high-impact roles.

Job Overview

We are currently looking for a talented individual to fill our French Speaking B2B Customer Expert position in Greece. This role within the customer support services industry offers a unique opportunity to provide expert technical guidance to B2B advertisers while enjoying a high quality of life in beautiful Piraeus.

Key Responsibilities

• Provide high-level technical support and optimization guidance to B2B clients using the Microsoft Ads platform.
• Diagnose and resolve complex account issues with a focus on delivering exceptional customer service.
• Educate B2B customers on the latest Microsoft Copilot workflows to enhance their advertising performance.
• Analyze client data to provide actionable, data-driven recommendations that improve campaign ROI.
• Develop professional relationships with advertisers to ensure long-term platform satisfaction and account growth.
• Maintain a deep understanding of industry trends within the digital advertising and customer support services landscape.
• Collaborate with internal teams to streamline service delivery and optimize the end-to-end customer experience.

Requirements

• French language fluency (C1/C2)
• English communication skills
• Experience in customer support or account management
• Knowledge of Microsoft Advertising or major PPC platforms
• Experience building or optimizing paid search campaigns

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Securing one of our French-speaking jobs means stepping into a vibrant Mediterranean lifestyle. Greece offers an unparalleled blend of ancient history, sun-drenched beaches, and a welcoming culture, making it an ideal destination for professionals looking for international growth. When you join our team for this French Speaking B2B Customer Expert position in Greece, you will experience the legendary warmth of the locals and the legendary climate that defines life in Greece.

Beyond the professional advancement, living in Greece provides a high quality of life with world-renowned cuisine and a relaxed pace of life. With our comprehensive relocation support, your move to Greece will be stress-free, allowing you to focus on building a successful career. Join the many professionals finding their future with Mercier Consultancy Group among the top jobs in Greece today.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in Piraeus, we encourage you to click Apply Now to submit your application. Our recruitment team at Mercier Consultancy Group looks forward to reviewing your profile.