Lithuanian Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. As a leader in the global staffing industry, we specialize in facilitating international careers, helping professionals secure rewarding Lithuanian-speaking jobs in some of the most vibrant cities across Europe.

Job Overview

We are currently seeking a motivated professional for a Lithuanian Speaking Customer Support Specialist position in Greece, located in the heart of Athens. This is an exceptional opportunity to join a growing team within the Customer Support Services industry, where you will act as a vital link between our client and their Lithuanian-speaking user base.

Key Responsibilities

• Provide high-quality support to the Lithuanian market via email, chat, and phone channels.
• Resolve customer inquiries with a high degree of empathy and professionalism.
• Maintain accurate records of customer interactions within the internal database.
• Collaborate with cross-functional teams to improve overall service quality in the Customer Support Services sector.
• Identify recurring customer issues and escalate them to management to facilitate effective solutions.
• Ensure all interactions reflect the company’s brand values and commitment to customer satisfaction.
• Keep up-to-date with product knowledge and internal procedures to provide accurate information to users.

Requirements

• Native level of Lithuanian
• Good English proficiency
• Excellent verbal and written communication
• Customer-focused mindset

What We Offer

• Competitive Monthly Salary
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)

Life in Greece

Choosing one of our available jobs in Greece means embracing a lifestyle defined by sunshine, historic culture, and Mediterranean warmth. Athens offers a unique blend of ancient heritage and modern urban living, making it an ideal destination for those looking to expand their professional horizons while enjoying a high quality of life. Greece is renowned for its welcoming atmosphere and vibrant social scene, ensuring your transition is as exciting as it is rewarding.

With our comprehensive relocation support, moving to Greece becomes a seamless experience. From the legendary local cuisine to the breathtaking coastal views, living in Greece allows you to experience a work-life balance that is hard to find anywhere else. Join our growing community and take the next step in your career with a Lithuanian Speaking Customer Support Specialist position in Greece.

How to Apply

If you are ready to embark on this professional journey and thrive within the Customer Support Services industry, we invite you to click Apply Now to submit your application. Our team at Mercier Consultancy Group looks forward to reviewing your profile and helping you secure your future in beautiful Athens.