Dutch Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for connecting top-tier talent with world-class organizations across the European BPO landscape. As a leader in talent acquisition, we specialize in facilitating high-impact career moves that bridge the gap between skilled professionals and leading global enterprises.

Job Overview

We are currently seeking a dynamic professional for a Dutch Speaking Customer Support Specialist position in Greece within the prestigious Customer Support Services industry. This role offers an unparalleled opportunity to advance your career while living abroad, as we represent one of the world's most prominent payment solutions companies seeking fluent Dutch speakers to join their Athens-based team.

Key Responsibilities

• Manage diverse customer inquiries related to payment services through phone, email, and live chat channels.
• Ensure all service interactions align with the high-quality standards established within the Customer Support Services industry.
• Utilize specialized software systems to resolve customer issues accurately and efficiently.
• Maintain strict confidentiality while handling sensitive financial and personal user data.
• Provide proactive, professional, and empathetic solutions to build lasting client loyalty.
• Collaborate with internal teams to escalate complex technical or security-related matters.
• Keep comprehensive records of all client interactions within our internal database.

Requirements

• Excellent command of Dutch
• Good English communication skills
• Customer service experience
• Ability to multitask
• Proven ability to operate effectively within a fast-paced Customer Support Services environment.
• Strong digital literacy and comfort with professional software platforms.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of our Dutch-speaking jobs means trading the daily grind for the vibrant, sun-drenched atmosphere of Athens. Greece offers an incredible fusion of ancient history and modern Mediterranean lifestyle, providing a unique backdrop where you can enjoy world-class culture and endless sunshine throughout the year.

Our candidates consistently find that the quality of life in Greece is second to none, thanks to the world-renowned local cuisine, an active social scene, and the warmth of the local culture. By securing a Dutch Speaking Customer Support Specialist position in Greece, you will enjoy a seamless transition with our full support, allowing you to focus on building your career while falling in love with everything that Greece has to offer.

How to Apply

If you are ready to elevate your career with one of the most exciting Dutch-speaking jobs currently available, we invite you to click Apply Now and submit your application. Join our team today and let Mercier Consultancy Group help you start your next professional chapter.