Serbian Speaking Customer, Tech, Sales and Digital Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment agency specializing in connecting top-tier talent with world-class opportunities in the outsourcing industry. As a leading partner for BPO firms across Europe, we pride ourselves on matching motivated professionals with career-defining roles that offer growth, security, and global exposure.

Job Overview

We are currently seeking a dynamic professional for the Serbian Speaking Customer, Tech, Sales and Digital Expert position in Greece. This is an exciting opportunity to join a fast-paced BPO environment, where you will leverage your expertise to provide high-quality support and digital solutions to a diverse international client base.

Key Responsibilities

• Provide comprehensive customer support, technical assistance, and sales guidance via phone, email, and live chat.
• Represent major global brands by managing customer inquiries with professionalism and industry-leading efficiency.
• Analyze and review digital content to ensure compliance with quality standards for AI and Generative AI systems.
• Collaborate with international teams within the BPO sector to resolve complex technical or sales-related issues.
• Maintain high levels of customer satisfaction by delivering proactive and tailored solutions.
• Contribute to the continuous improvement of service delivery processes by identifying trends and reporting feedback.
• Engage in professional development programs to stay updated on digital trends and outsourcing best practices.

Requirements

• Fluency in Serbian
• Very good command of English
• Strong communication and interpersonal skills
• Analytical thinking
• Computer literacy
• Customer-oriented mindset with a passion for the outsourcing industry

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of the many available Serbian-speaking jobs in Greece means enjoying a Mediterranean lifestyle characterized by sunshine, historic culture, and a welcoming atmosphere. Working in Greece allows you to experience the perfect balance between a demanding professional career in the BPO sector and a relaxed, vibrant social life.

Greece offers an unparalleled quality of life, featuring world-renowned gastronomy, stunning coastal scenery, and modern city living. As you pursue these high-impact jobs in Greece, you will benefit from a smooth transition thanks to our relocation support, ensuring your move to Greece is as seamless as possible.

How to Apply

If you are ready to advance your career with the Serbian Speaking Customer, Tech, Sales and Digital Expert position in Greece, we encourage you to submit your application today. Click Apply Now to take the next step in your professional journey with Mercier Consultancy Group.