French Speaking Technical Support Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO consultancy dedicated to connecting world-class talent with exceptional career opportunities. We specialize in sourcing elite professionals for high-impact roles, ensuring that our candidates thrive in some of the most dynamic industries across the globe.

Job Overview

We are currently seeking a talented professional for the French Speaking Technical Support Customer Expert position in Greece, serving a world-leading American data technology manufacturer. This is an outstanding opportunity to advance your career within the Customer Support Services industry while enjoying the vibrant lifestyle of Athens.

Key Responsibilities

• Provide high-quality technical troubleshooting assistance via phone, chat, and email for advanced data technology products.
• Manage complex customer queries regarding hard drives and flash memory solutions with speed and professional excellence.
• Maintain accurate and detailed records of all interactions through internal database management and data entry.
• Ensure customer satisfaction in the fast-paced Customer Support Services industry by resolving technical issues efficiently.
• Stay updated on the latest hardware and software specifications to provide accurate technical guidance to users.
• Collaborate with international team members to share knowledge and improve collective support performance.

Requirements

• Native or fluent French (spoken and written)
• Excellent communication skills in French
• Good command of English
• Hardware and software knowledge
• Advanced internet research skills
• Passion for technology and customer service excellence

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of our French-speaking jobs means choosing a lifestyle defined by Mediterranean sunshine, rich historical heritage, and a world-renowned culture. Living in Greece allows you to enjoy a perfect work-life balance, whether you are exploring the vibrant city life of Athens or relaxing by the beautiful coastline that makes Greece a top global destination.

Our candidates frequently choose jobs in Greece for the unparalleled quality of life, the exceptional local cuisine, and the warm, welcoming community. With our comprehensive support for your move, starting your new professional chapter in Greece has never been easier or more rewarding.

How to Apply

If you are ready to take the next step in your career with this French Speaking Technical Support Customer Expert position in Greece, we encourage you to apply now and join our growing team of global professionals. We look forward to reviewing your application.

Best regards,
The Recruitment Team at Mercier Consultancy Group