Norwegian Speaking Technical Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, specializing in connecting elite talent with industry-leading global brands. We are committed to excellence, providing professionals with unparalleled career opportunities across the globe while ensuring a seamless transition for every candidate we represent.

Job Overview

We are currently seeking a talented professional for a Norwegian Speaking Technical Customer Expert position in Greece, focusing on the high-end consumer electronics industry. This is an exceptional opportunity to advance your career through one of the most rewarding Norwegian-speaking jobs, supporting premium mobile devices for a global customer base.

Key Responsibilities

• Provide high-level technical support for cutting-edge consumer electronics via phone, chat, and email.
• Diagnose and resolve complex hardware issues to ensure optimal performance for the end user.
• Assist customers with sensitive account security protocols and data recovery procedures.
• Coordinate and process technical repairs for malfunctioning devices within the consumer electronics ecosystem.
• Escalate advanced technical cases to internal engineering teams when necessary, following established protocols.
• Document all customer interactions with precision to maintain the highest quality of service standards.
• Contribute to a positive customer experience by offering professional, efficient, and empathetic support.

Requirements

• Fluency in Norwegian
• Advanced English knowledge
• Troubleshooting skills
• Familiarity with iOS or MacOS
• Strong communication skills suitable for a technical environment
• Commitment to excellence in customer service

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of our open jobs in Greece means enjoying a Mediterranean climate, where the sun shines throughout the year, and historical culture meets a vibrant modern lifestyle. Greece offers an unparalleled work-life balance that makes it an ideal destination for professionals seeking to thrive both personally and professionally.

Living in Greece provides access to world-renowned cuisine, stunning coastal landscapes, and a welcoming community. Our relocation support ensures that your move to Greece is effortless, allowing you to focus on building a successful career in the consumer electronics sector while enjoying the high quality of life that only Greece can provide.

How to Apply

If you are ready to take the next step in your career with this Norwegian Speaking Technical Customer Expert position in Greece, we encourage you to apply now. Join our team at Mercier Consultancy Group and leverage your technical expertise in an international setting.