French Speaking Customer Support Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for connecting top-tier talent with world-leading organizations in the Customer Support Services sector. We specialize in facilitating seamless career transitions for global professionals seeking high-impact French-speaking jobs in vibrant, international settings.

Job Overview

We are currently recruiting for a French Speaking Customer Support Representative position in Greece to support a globally renowned luxury jewellery brand. This is a unique opportunity to join one of our most prestigious client projects, offering a dynamic career path in the heart of Europe’s most exciting hub for jobs in Greece.

Key Responsibilities

• Deliver exceptional service to customers of a global luxury jewellery brand via inbound calls, emails, and live chat.
• Provide expert guidance on product information, pricing, and current collections to enhance the customer experience.
• Manage order tracking, account-related inquiries, and coordinate seamless returns or exchanges.
• Act as a brand ambassador, maintaining the high standards of professionalism synonymous with the luxury sector.
• Resolve complex client concerns with empathy and precision, ensuring high levels of customer satisfaction.
• Collaborate within a diverse, multinational team to contribute to the overall success of the Customer Support Services department.
• Maintain accurate customer records and feedback logs to support continuous service improvements.

Requirements

• Excellent command of French
• Good knowledge of English
• Communication skills
• Computer knowledge
• Ability to work in rotating shifts

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing to work in Greece offers a unique blend of historical richness, Mediterranean climate, and a modern, high-energy lifestyle. Relocating to Greece allows you to enjoy world-class beaches, vibrant city life, and a culture that values hospitality above all else, making your professional journey truly unforgettable.

Beyond the professional benefits, the quality of life in Greece is exceptional, characterized by exquisite local cuisine, historic landmarks, and a welcoming international community. We ensure that our candidates feel at home from the moment they arrive in Greece, providing the support you need to thrive in your new role.

How to Apply

If you are ready to take the next step in your career and join a thriving international team, we invite you to click Apply Now and submit your CV. Our team at Mercier Consultancy Group looks forward to reviewing your application and assisting you on your path to success.