Greek Speaking Customer Support Advisor

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting elite talent with top-tier organizations in the BPO sector. We pride ourselves on facilitating exceptional career opportunities in some of the most dynamic business hubs across Europe, consistently setting the standard for professional excellence in outsourcing.

Job Overview

We are currently searching for motivated professionals to fill the Greek Speaking Customer Support Advisor position in Greece. This role offers an excellent entry point into the fast-paced outsourcing industry, focusing on high-quality service delivery within the iGaming and online betting sector while operating from a professional, centrally-located office in Athens.

Key Responsibilities

• Manage incoming customer inquiries via phone, email, and live chat platforms within a BPO environment.
• Provide expert support for the iGaming and online betting sector to ensure optimal user experiences.
• Accurately record and update customer requests and data within our CRM systems.
• Proactively promote new services and features to existing clients to drive engagement.
• Maintain high levels of customer satisfaction by providing professional and efficient solutions.
• Collaborate with team leads to reach performance targets and maintain industry-leading service standards.
• Handle sensitive information with professionalism and strict adherence to data protection protocols.

Requirements

• High school diploma
• Excellent command of Greek
• Very good knowledge of English
• Computer literacy in Windows
• Fast typing speed
• Native or fluent Greek (spoken and written)
• Demonstrated professionalism and a strong drive to exceed performance KPIs.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Monthly Performance Bonus
• Modern on-site working environment in Athens
• Clear opportunities for professional growth within the outsourcing industry

Life in Greece

Embracing one of the most sought-after jobs in Greece means enjoying a world-class lifestyle characterized by Mediterranean sunshine and a vibrant social culture. Living and working in Greece allows you to immerse yourself in a country where ancient history blends seamlessly with a modern, cosmopolitan way of life, making it a unique destination for those seeking Greek-speaking jobs in an energized setting.

The local quality of life in Greece is unmatched, offering a delightful culinary scene, friendly locals, and a relaxed atmosphere that balances perfectly with a professional career in the BPO sector. When you accept this Greek Speaking Customer Support Advisor position in Greece, you gain more than just a job; you gain the opportunity to experience the best that this historic Mediterranean nation has to offer.

How to Apply

If you are ready to elevate your career with a leading firm, we invite you to submit your application today. Join our growing team in Athens and start your journey with Mercier Consultancy Group by clicking the Apply Now button below.