Dutch Speaking Customer Support Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. We are proud to partner with a global leader in the outsourcing (BPO) industry to source exceptional individuals for this Dutch Speaking Customer Support Representative position in Greece.

Job Overview

We are seeking a motivated individual to join our client's dynamic team, providing high-quality support for a prestigious jewellery brand. This Dutch Speaking Customer Support Representative position in Greece offers a unique opportunity to grow your career within the fast-paced outsourcing (BPO) sector while enjoying a rewarding life abroad.

Key Responsibilities

• Act as the primary point of contact for customers, representing a world-renowned jewellery brand.
• Provide professional assistance via multiple communication channels including telephone, email, and live chat.
• Address and resolve complex product inquiries with precision and care.
• Manage order tracking requests and provide timely shipping updates to clients.
• Navigate billing systems and account management protocols to resolve customer issues effectively.
• Build and maintain strong, positive customer relationships to ensure brand loyalty.
• Collaborate with cross-functional teams within the BPO environment to improve service delivery.

Requirements

• Native or fluent Dutch (spoken and written)
• Valid EU passport (mandatory)
• Excellent command of Dutch
• B2+ level of English
• Computer knowledge
• Ability to multitask
• Ability to work in rotating shifts

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of the many available Dutch-speaking jobs in Greece is more than just a career move; it is a lifestyle transformation. Greece offers a stunning Mediterranean climate, breathtaking landscapes, and a rich cultural heritage that makes living and working here an unforgettable experience. Whether you are exploring historical landmarks or relaxing on pristine beaches, Greece provides an ideal backdrop for your professional journey.

Relocating to Greece allows you to enjoy an exceptional quality of life, featuring world-renowned gastronomy and a welcoming, vibrant local community. With our comprehensive support, your transition to life in Greece will be smooth and seamless. Join the many professionals finding success through international jobs in Greece and discover why this beautiful country is the perfect place to build your future.

How to Apply

If you are ready to take the next step in your career and join a thriving outsourcing (BPO) team, we invite you to submit your application today. Click 'Apply Now' to start your journey with Mercier Consultancy Group. We look forward to hearing from you.