Norwegian Speaking Search Engine Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class opportunities in the outsourcing and BPO sector. We pride ourselves on delivering professional, high-touch consultancy services that facilitate career excellence across the globe.

Job Overview

We are currently recruiting for a Norwegian Speaking Search Engine Customer Expert position in Greece, representing a leading firm in the BPO industry. This role is perfect for professionals seeking to advance their careers while enjoying one of the most exciting Norwegian-speaking jobs available in the international outsourcing market today.

Key Responsibilities

• Act as a primary point of contact for business clients, providing expert consultation to enhance their online presence and digital reputation.
• Utilize advanced Google tools to provide comprehensive support and strategic insights to partners within the BPO industry.
• Investigate, analyze, and resolve technical issues reported by clients to ensure high-quality service standards.
• Escalate complex customer inquiries through the appropriate internal channels for timely and effective resolution.
• Proactively promote and educate clients on relevant search engine products and service solutions.
• Maintain detailed documentation of interactions and case resolutions in accordance with company BPO protocols.
• Contribute to the team's success by sharing knowledge and adhering to the best practices of a premium outsourcing environment.

Requirements

• Superior Norwegian language skills
• Good communication skills in English
• Ability to use desktop computer systems
• Familiarity with Google products
• Familiarity with Chrome OS and Android
• Previous experience in an outsourcing or BPO environment is highly regarded
• Strong problem-solving abilities and a customer-centric mindset

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing one of our open jobs in Greece means embracing a life of vibrant culture, ancient history, and breathtaking Mediterranean landscapes. As a hub for international business, Greece offers a unique blend of professional growth and an exceptional work-life balance, all set against a backdrop of sun-drenched beaches and world-famous cuisine.

When you accept a Norwegian Speaking Search Engine Customer Expert position in Greece, our dedicated concierge team ensures your move to Greece is seamless. From the moment you arrive in Greece, you will enjoy a high quality of life that makes living and working in Greece an unforgettable life chapter.

How to Apply

If you are ready to elevate your career with this outstanding opportunity, we invite you to apply now. Join our network and take the next step in your professional journey with the team at Mercier Consultancy Group.