Polish Speaking Transportation Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating seamless professional transitions for candidates seeking exciting Polish-speaking jobs across Europe.

Job Overview

We are currently sourcing exceptional talent for a Polish Speaking Transportation Customer Expert position in Greece, supporting a global leader in the transportation industry. This role is perfect for professionals looking to combine their linguistic expertise with high-level customer service in the dynamic field of automotive support, offering a unique opportunity to secure one of the most sought-after jobs in Greece.

Key Responsibilities

• Provide high-quality support to customers and drivers within the transportation industry, focusing on truck and bus roadside assistance.
• Resolve complex product and service inquiries with precision and professional empathy.
• Manage end-to-end breakdown cases, ensuring technical accuracy and efficiency in communication.
• Utilize an advanced knowledge management system and CRM to document customer interactions and technical resolutions.
• Handle multi-channel communications, including incoming calls, emails, and chat support, maintaining a high standard of service.
• Collaborate with international teams to troubleshoot transportation issues effectively.
• Adhere to industry-specific safety and service protocols to ensure client satisfaction in this transportation sector role.

Requirements

• Excellent command of Polish
• Good communication skills in English
• High school diploma
• Basic awareness of automotive roadside assistance
• Knowledge management system experience
• Proven ability to thrive in a fast-paced, remote work environment
• Strong problem-solving skills tailored to transportation industry needs

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embrace a vibrant new chapter of your career by relocating to Greece, where ancient history meets modern coastal living. Enjoy a Mediterranean lifestyle defined by glorious sunshine, turquoise waters, and a welcoming culture that makes Greece one of the most desirable destinations for expatriates worldwide.

Beyond the professional growth found in this Polish Speaking Transportation Customer Expert position in Greece, you will experience a world-class culinary scene and an unparalleled quality of life. Our comprehensive relocation support ensures your move to Greece is stress-free, allowing you to settle in and enjoy all that this beautiful country has to offer.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in the heart of the Mediterranean, we invite you to click "Apply Now" to submit your application. Join Mercier Consultancy Group today and secure your future in one of the most exciting Polish-speaking jobs currently available. We look forward to reviewing your application.