Norwegian Speaking Transportation Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a leading European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on our premium service standards and our ability to facilitate seamless career transitions for professionals seeking high-impact roles across the globe.

Job Overview

We are currently looking for a motivated professional to fill the Norwegian Speaking Transportation Customer Expert position in Greece. In this role, you will represent a leading transportation manufacturer, providing critical support and ensuring efficiency within the transport sector, making this one of the most exciting Norwegian-speaking jobs currently available among the various Jobs in Greece.

Key Responsibilities

• Manage and resolve complex inquiries regarding heavy-duty transportation vehicles, including trucks and buses.
• Coordinate timely roadside assistance for vehicle breakdowns to minimize downtime for transportation clients.
• Maintain precise and comprehensive customer records within the dedicated CRM system.
• Provide expert technical support and guidance to drivers and fleet managers to ensure operational continuity.
• Handle customer complaints with professionalism, empathy, and a solution-oriented mindset.
• De-escalate challenging service concerns effectively to maintain high customer satisfaction standards.
• Utilize advanced research skills to provide accurate information and solutions in a fast-paced environment.

Requirements

• Excellent command of Norwegian
• Good communication skills in English
• High school diploma
• Basic awareness of automotive roadside assistance
• Knowledge management system experience
• Strong organizational skills and attention to detail
• Ability to work effectively in a remote capacity

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing to pursue one of our Norwegian-speaking jobs means embracing a lifestyle defined by sunshine, ancient history, and a vibrant culture. Greece offers an unparalleled quality of life, where you can enjoy the Mediterranean climate and the warmth of the local communities while advancing your professional career in the transportation industry.

Relocating to Greece is made easy through our comprehensive support systems, ensuring that your transition is smooth and stress-free. From the world-renowned Mediterranean cuisine to the stunning coastal landscapes, living in Greece provides the perfect backdrop for a balanced and enriching life. We look forward to helping you start your new journey in Greece.

How to Apply

If you are ready to elevate your career with the Norwegian Speaking Transportation Customer Expert position in Greece, we encourage you to click the 'Apply Now' button to submit your application. Join the Mercier Consultancy Group network today and take the next step in your professional journey.