Italian Speaking Financial Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for bridging elite talent with industry-leading corporations across Europe. We specialize in placing high-caliber professionals into transformative roles, ensuring that both our clients and candidates thrive in competitive global markets.

Job Overview

We are currently seeking a motivated professional for an Italian Speaking Financial Customer Expert position in Greece, focused on the dynamic FinTech sector. This is a unique opportunity to join a high-performing team in a hybrid work environment, delivering top-tier support for innovative banking and digital payment solutions.

Key Responsibilities

• Manage and resolve complex customer inquiries regarding financial, banking, and money transfer services.
• Provide professional support via multiple communication channels, including phone, email, and chat.
• Consult clients on financial best practices to ensure high satisfaction and long-term customer loyalty.
• Identify and resolve technical issues related to digital banking platforms with precision and speed.
• Maintain a deep understanding of FinTech trends to provide accurate information to our user base.
• Collaborate with cross-functional teams within a diverse and fast-paced international environment.
• Handle customer complaints with empathy and efficiency, adhering to internal financial service protocols.

Requirements

• Fluency in Italian
• Very good use of English
• Exceptional communication skills
• Problem-solving mentality
• Tech savviness
• Passion for digital banking and modern payment solutions

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of the many Italian-speaking jobs available in Greece offers a perfect blend of professional growth and Mediterranean living. Greece provides an unparalleled climate, rich history, and a vibrant culture that welcomes international professionals, making it an ideal destination for those seeking a high quality of life.

Beyond the workplace, you will enjoy the world-renowned cuisine, stunning coastal landscapes, and the warm hospitality that Greece is famous for. Choosing this Italian Speaking Financial Customer Expert position in Greece ensures you receive comprehensive support during your transition, allowing you to fully embrace everything that life in Greece has to offer.

How to Apply

If you are ready to advance your career with one of the top jobs in Greece within the exciting FinTech industry, we invite you to click "Apply Now" to submit your application. Join our team today and start your journey with Mercier Consultancy Group.