French Speaking Cybersecurity Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global organizations. We pride ourselves on facilitating career-defining opportunities within the international market, ensuring excellence for both our clients and our candidates.

Job Overview

We are currently seeking a motivated professional for a French Speaking Cybersecurity Customer Support Specialist position in Greece, focused on providing high-level technical expertise to a global client base. This is a unique opportunity to advance your career in the cybersecurity industry while enjoying the vibrant lifestyle offered by jobs in Greece.

Key Responsibilities

• Provide expert technical assistance and troubleshooting for sophisticated antivirus software and cybersecurity solutions.
• Ensure optimal system functionality for customers by diagnosing and resolving security-related incidents.
• Maintain high levels of customer satisfaction through professional communication across multiple channels in French.
• Assist clients with complex OS installations and configuration of security protocols.
• Collaborate with internal teams to stay at the forefront of the evolving cybersecurity landscape.
• Document technical resolutions accurately to contribute to a comprehensive knowledge base for our cybersecurity partners.
• Manage incoming inquiries regarding security threats and system performance with efficiency and precision.

Requirements

• Fluency in French
• Good communication in English
• Experience with Firewall and Antivirus products
• Networking technology knowledge
• Proven ability to navigate and perform complex OS installations
• A proactive mindset suitable for a fast-paced cybersecurity support environment

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on a career path with French-speaking jobs in Greece offers more than just professional growth; it provides an immersive cultural experience. Greece is world-renowned for its stunning Mediterranean climate, historic landmarks, and breathtaking landscapes that invite you to explore and unwind.

As part of our commitment to your success, the relocation process to Greece is fully managed, allowing you to focus on your new role. From the vibrant local cuisine to the high quality of life that Greece is famous for, you will find that working in Greece is an enriching adventure for any international professional seeking a balance of work and lifestyle.

How to Apply

If you are ready to take the next step in your career and join a leading cybersecurity support team, we invite you to apply now. Your expertise in French and passion for cybersecurity will be a tremendous asset to our clients. Apply today to secure your place with Mercier Consultancy Group.