German Speaking Technical Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm and a leader in European recruitment and BPO solutions. We specialize in connecting elite talent with top-tier organizations, ensuring professional growth and excellence in the customer support services industry.

Job Overview

We are seeking a highly motivated professional for a German Speaking Technical Support Specialist position in Greece to join a prestigious help-desk team. This role offers the perfect opportunity for those looking for rewarding German-speaking jobs within the thriving customer support services sector in the heart of Athens.

Key Responsibilities

• Provide expert technical assistance for high-end data storage solutions to German-speaking clients.
• Troubleshoot complex technical issues via phone, email, and live chat channels.
• Maintain high standards of customer relationship management within the customer support services industry.
• Execute detailed investigations into hardware and software malfunctions to ensure swift resolution.
• Document all interactions accurately within the internal ticketing system to maintain service quality.
• Collaborate with cross-functional teams to escalate and resolve high-priority technical incidents.
• Continuously update your knowledge on emerging tech trends to remain a subject matter expert.

Requirements

• Excellent German communication skills
• Good command of English (B2+)
• Technical research skills
• Hardware and software knowledge
• Native or fluent German (spoken and written)
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on a career in Greece offers a unique blend of ancient history and modern Mediterranean lifestyle. With its world-renowned climate and vibrant culture, Greece provides an exceptional backdrop for those pursuing one of our many German-speaking jobs. You will enjoy a high standard of living, beautiful coastlines, and a social environment that is second to none.

Our relocation experts make your transition to Greece seamless and stress-free, ensuring you can focus on enjoying the delicious local cuisine and the hospitable atmosphere. Choosing a German Speaking Technical Support Specialist position in Greece with us means joining an international community that thrives in one of the most beautiful countries in the world. Discover why so many professionals choose to build their future with Jobs in Greece today.

How to Apply

If you are ready to take the next step in your career and join a top-tier team, we invite you to click Apply Now to submit your application. We look forward to reviewing your profile for this exciting German Speaking Technical Support Specialist position in Greece. Sincerely, the recruitment team at Mercier Consultancy Group.