Spanish Speaking Anti-Financial Crime Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and business process outsourcing firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We take pride in facilitating career-defining opportunities that combine professional growth with exceptional lifestyle changes, particularly for those seeking high-impact roles in the vibrant FinTech sector.

Job Overview

We are currently looking for a motivated professional to join a leading mobile bank as a Spanish Speaking Anti-Financial Crime Customer Expert position in Greece. This role is perfect for a customer-centric individual who wants to combine their communication skills with rigorous fraud prevention protocols within the fast-paced FinTech industry.

Key Responsibilities

• Act as the primary point of contact for mobile banking customers via phone, chat, and email.
• Monitor transactions and account activities to identify and mitigate potential financial fraud.
• Apply stringent data protection and security protocols to ensure customer assets remain safe.
• Resolve complex financial inquiries while maintaining a professional and supportive tone.
• Document all interactions accurately within our FinTech CRM and security systems.
• Collaborate with internal compliance teams to escalate suspicious account activity.
• Continuously stay updated on the latest financial security trends and regulatory requirements.

Requirements

• Fluent Spanish
• Very good English
• EU citizenship or valid work permit
• Tech-savviness
• Experience in customer-facing roles
• Strong problem-solving capabilities and the ability to thrive under pressure in a digital finance environment.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of the many available jobs in Greece offers an unparalleled opportunity to experience the Mediterranean lifestyle. Greece is renowned for its rich history, legendary hospitality, and a climate that allows for sunshine throughout most of the year, making it an ideal destination for those pursuing Spanish-speaking jobs abroad.

When you secure this Spanish Speaking Anti-Financial Crime Customer Expert position in Greece, you are not just getting a job; you are gaining a new home. With the support of our relocation concierge, settling into the vibrant culture, world-class gastronomy, and stunning landscapes that Greece has to offer becomes an effortless and rewarding journey.

How to Apply

If you are ready to advance your career within the FinTech sector while enjoying life in the historic capital of Athens, we invite you to apply now. Join the global network of professionals at Mercier Consultancy Group and take the next step in your career journey today.