French Speaking Microsoft Technical Support Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, specializing in connecting top-tier talent with industry-leading organizations. We pride ourselves on facilitating career-defining opportunities for professionals seeking international growth and excellence.

Job Overview

We are currently sourcing candidates for a French Speaking Microsoft Technical Support Expert position in Greece, set within the dynamic Customer Support Services industry. This hybrid role allows you to provide expert-level assistance to business customers while enjoying the vibrant professional landscape of Athens.

Key Responsibilities

• Provide high-level technical assistance to Microsoft business clients within the Customer Support Services industry.
• Troubleshoot and resolve complex technical issues related to software, connectivity, and infrastructure.
• Maintain a high standard of customer satisfaction through professional, accurate, and empathetic communication.
• Collaborate with cross-functional teams to ensure seamless service delivery and escalation management.
• Utilize expertise in Microsoft product suites to guide clients through configuration and optimization processes.
• Document all support interactions, resolutions, and system feedback in the internal database to improve future support workflows.
• Stay updated on the latest Microsoft technologies to maintain an expert level of service.

Requirements

• Fluency in French
• Fluency in English
• Solid Computer Science/IT background
• 2-3 years helpdesk or system admin experience
• Experience with Microsoft Office products
• Demonstrated ability to perform in a technical support role within the Customer Support Services sector

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of our French-speaking jobs means choosing a lifestyle defined by sunshine, history, and a welcoming culture. Greece offers an unparalleled quality of life, where the Mediterranean climate creates the perfect backdrop for balancing a successful career in the Customer Support Services industry with a relaxed, social atmosphere found across Greece.

Relocating to Greece is a seamless experience with our dedicated support team, allowing you to focus on discovering the local culinary treasures, historic landmarks, and vibrant city life. Join a growing community of expatriates thriving in Greece while advancing your technical career in a professional and multicultural environment.

How to Apply

If you are ready to take the next step in your career with this French Speaking Microsoft Technical Support Expert position in Greece, we invite you to apply now. Join Mercier Consultancy Group today and unlock your potential with our latest international jobs in Greece. Apply now to begin your journey.