Polish Speaking Microsoft Technical Support Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in connecting top-tier talent with exceptional opportunities across Europe. We specialize in executive search and high-level BPO placements, ensuring that every candidate finds their ideal career path within the global Customer Support Services industry.

Job Overview

We are currently seeking a motivated professional for a Polish Speaking Microsoft Technical Support Expert position in Greece. This critical role within the Customer Support Services industry allows you to provide expert technical guidance to Microsoft business clients while enjoying a balanced hybrid work model in the vibrant city of Athens, one of the most sought-after destinations for those looking for Polish-speaking jobs abroad.

Key Responsibilities

• Provide high-level technical support to Microsoft business customers, resolving complex inquiries and technical challenges.
• Troubleshoot software and system issues, utilizing analytical problem-solving skills within the Customer Support Services sector.
• Collaborate with cross-functional teams to identify and implement effective technical resolutions.
• Document all case details and customer interactions thoroughly within internal tracking systems.
• Maintain professional, solution-oriented relationships with business clients to ensure service excellence.
• Manage multiple communication channels simultaneously, ensuring timely and accurate responses.
• Contribute to the continuous improvement of support protocols within the technical infrastructure.

Requirements

• Fluency in Polish
• Fluency in English
• Solid Computer Science/IT background
• 2-3 years helpdesk or system admin experience
• Experience with Microsoft Office products
• Native or fluent Polish (spoken and written)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on a career in Athens offers an unparalleled lifestyle. Greece is world-renowned for its sunny climate, rich historical heritage, and vibrant Mediterranean culture. As you settle into one of our many jobs in Greece, you will find that the local way of life encourages a perfect harmony between professional achievement and personal exploration, making Greece an ideal home for ambitious expatriates.

Beyond the professional advantages, living in Greece provides an incredible quality of life, featuring world-class cuisine and a welcoming local community. With the support of our dedicated concierge team, your relocation to Greece will be a smooth transition, allowing you to focus on enjoying the beauty and hospitality that make Greece a premier destination for your next career move.

How to Apply

If you are ready to advance your career with a Polish Speaking Microsoft Technical Support Expert position in Greece, we encourage you to click the 'Apply Now' button to submit your application. We look forward to reviewing your credentials and welcoming you to the Mercier Consultancy Group network.