Dutch Speaking Cybersecurity Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for connecting top-tier talent with industry-leading corporations across Europe. As a leader in the Customer Support Services sector, we pride ourselves on providing seamless recruitment solutions that foster long-term professional growth for our candidates.

Job Overview

We are currently seeking a motivated professional for a Dutch Speaking Cybersecurity Customer Expert position in Greece. If you are looking for exciting jobs in Greece, this role offers the perfect opportunity to combine your technical expertise in cybersecurity with a vibrant career in one of the world's most beautiful countries.

Key Responsibilities

• Provide expert-level technical support for cybersecurity software within the Customer Support Services industry.
• Assist customers via multiple channels including phone, chat, and email to ensure the optimal functionality of antivirus and security solutions.
• Perform effective troubleshooting of technical issues to resolve customer queries in a timely manner.
• Maintain accurate and detailed logs of all customer cases within the internal CRM system.
• Build and sustain professional, long-term relationships with international partners and stakeholders.
• Engage in continuous learning during fully paid training programs to stay updated on cybersecurity product advancements.
• Ensure high levels of customer satisfaction by delivering precise, technical guidance tailored to individual client needs.

Requirements

• Native or fluent Dutch (spoken and written)
• Fluency in Dutch
• Very good communication skills in English
• Familiarity with Anti-Malware and Firewall products
• Knowledge of Windows and Mac operating systems
• Basic understanding of networking concepts to facilitate effective troubleshooting.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing one of our Dutch-speaking jobs means embracing the legendary Mediterranean lifestyle. Greece offers an unparalleled quality of life, characterized by endless sunshine, stunning coastal landscapes, and a rich historical culture that welcomes expats with open arms. Living in Greece allows you to enjoy world-class gastronomy and a balanced lifestyle that few other European destinations can match.

As part of our commitment to your success, we ensure your transition to Greece is smooth and stress-free. Whether you are relocating for the career advancement or the desire to immerse yourself in the culture of Greece, our dedicated team is here to support you at every step, ensuring you feel at home in your new environment from day one.

How to Apply

Are you ready to take the next step in your career with a Dutch Speaking Cybersecurity Customer Expert position in Greece? We invite you to click Apply Now to submit your application and join our global network of professionals. We look forward to hearing from you. Sincerely, the Recruitment Team at Mercier Consultancy Group.