Estonian Speaking Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a leading European recruitment and BPO firm, dedicated to connecting top-tier talent with exceptional international career opportunities. We specialize in sourcing professionals for high-growth sectors, ensuring a seamless transition for candidates pursuing professional excellence abroad.

Job Overview

We are currently seeking a motivated professional for an Estonian Speaking Customer Expert position in Greece, focusing on the dynamic customer support services industry. This role is ideal for individuals looking to advance their career while enjoying the Mediterranean lifestyle through our exclusive Estonian-speaking jobs programs.

Key Responsibilities

• Provide high-quality support to users of modern, smokeless tobacco devices via phone, chat, and email.
• Educate customers on product features, usage, and maintenance to ensure optimal user experience.
• Assist customers with the purchase process and manage order inquiries within the customer support services sector.
• Maintain a high level of customer satisfaction by delivering professional and empathetic communication.
• Represent the brand image consistently across all customer interactions.
• Resolve technical and general account queries in a timely and efficient manner.
• Collaborate with the broader team to optimize service delivery standards.

Requirements

• Native or fluent Estonian (spoken and written)
• Fluency in Estonian and Russian
• Very good communication skills in English
• Computer knowledge
• Strong interpersonal skills and a resourceful, service-oriented attitude

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of our Estonian-speaking jobs in Greece means enjoying a world-class climate, stunning coastal landscapes, and a rich historical culture. Life in Greece offers an unparalleled work-life balance where you can explore ancient landmarks and vibrant city centers during your downtime.

Our candidates enjoy an exceptional quality of life, featuring world-renowned Mediterranean cuisine and a welcoming local community. By choosing this Estonian Speaking Customer Expert position in Greece, you are not just taking a job, but embracing a unique lifestyle that only the beautiful country of Greece can provide.

How to Apply

If you are ready to elevate your career with one of our premier jobs in Greece, we invite you to apply now. Join the Mercier Consultancy Group team today and start your new adventure. We look forward to hearing from you!