German Speaking Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class international organizations. We specialize in facilitating seamless transitions for professionals seeking to advance their careers while enjoying a superior quality of life in vibrant locations.

Job Overview

We are currently seeking a motivated professional for a German Speaking Customer Expert position in Greece, focusing on the dynamic consumer services industry. This unique role offers the opportunity to provide high-quality support to international clients, all while benefiting from one of the best German-speaking jobs in Greece with full relocation support provided.

Key Responsibilities

• Deliver exceptional customer support via phone, email, chat, and social media channels.
• Represent a leading tobacco products group by providing expert product information to consumers.
• Resolve customer inquiries efficiently to maintain high levels of satisfaction in the consumer services sector.
• Guide customers through online purchase processes with precision and professional care.
• Manage and update customer account details within the internal database accurately.
• Act as a brand ambassador, ensuring that all interactions reflect the premium nature of the consumer services industry.
• Collaborate with internal teams to streamline communication and improve service delivery.

Requirements

• High school diploma
• Excellent German (verbal and written)
• Good English language skills
• Computer literacy
• Must be willing to relocate or reside within Greece for this remote role.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing one of our open Jobs in Greece means embracing a Mediterranean lifestyle characterized by sunshine, historic culture, and a relaxed pace of life. Whether you are walking through the historic streets of Athens or enjoying the coastal beauty of the mainland, Greece offers a unique environment where professional growth meets personal fulfillment.

With our comprehensive relocation assistance, moving to Greece is a stress-free experience. From world-renowned cuisine to an incredible quality of life, Greece provides an ideal backdrop for your next career move. Join the growing community of professionals who have discovered why living and working in Greece is a life-changing decision.

How to Apply

If you are ready to take the next step in your career and join a top-tier team in the consumer services industry, we invite you to click Apply Now. Our team at Mercier Consultancy Group looks forward to reviewing your application and helping you start your journey in Greece.