Dutch Speaking Financial Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in providing high-impact career opportunities for professionals seeking dynamic growth within the rapidly evolving BPO and FinTech sectors.

Job Overview

We are currently seeking a motivated professional to join our client as a Dutch Speaking Financial Customer Expert position in Greece. In this role, you will play a pivotal part in the FinTech ecosystem, providing world-class support to users of digital banking and payment services while enjoying the vibrant lifestyle of Athens.

Key Responsibilities

• Deliver professional, high-quality support to Dutch-speaking users regarding advanced financial, banking, and digital payment services.
• Manage and resolve customer inquiries via multiple communication channels, including phone, email, and live chat.
• Assist with complex business queries and troubleshoot issues related to financial transactions and account management.
• Identify and resolve customer complaints with empathy and precision to ensure brand loyalty.
• Maintain comprehensive knowledge of FinTech security protocols and industry compliance standards.
• Collaborate with international teams to optimize customer experience processes within the financial sector.
• Contribute to the success of one of the most exciting Dutch-speaking jobs currently available in the region.

Requirements

• Fluency in Dutch
• Very good use of English
• Exceptional communication & soft skills
• Problem-solving mentality
• Native or fluent Dutch (spoken and written)
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Relocating for jobs in Greece offers an unparalleled opportunity to blend a professional career in the FinTech industry with the Mediterranean lifestyle. Greece is renowned for its rich cultural history, breathtaking landscapes, and an enviable climate that provides sunshine throughout most of the year, making Greece a top destination for international professionals.

Beyond the office, you will experience a high quality of life that is quintessentially Greek, from world-class culinary experiences to a welcoming, vibrant social atmosphere. By choosing to work in Greece, you are not just accepting a role; you are embracing a life-changing move supported by a comprehensive relocation concierge, ensuring your transition to your new home in Greece is seamless and enjoyable.

How to Apply

If you are ready to take the next step in your career and join a fast-paced environment with this Dutch Speaking Financial Customer Expert position in Greece, we encourage you to submit your application today. Click Apply Now to start your journey with Mercier Consultancy Group.