German Speaking Customer Support Consultant

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class opportunities across Europe. We pride ourselves on facilitating career growth for professionals seeking high-impact roles, such as this German Speaking Customer Support Consultant position in Greece.

Job Overview

We are currently seeking a dynamic professional for a German Speaking Customer Support Consultant position in Greece to join a leading team in the Customer Support Services industry. This role focuses on helping businesses optimize their online presence and digital visibility, making it one of the most sought-after German-speaking jobs for those looking to advance their career in Athens.

Key Responsibilities

• Provide expert-level guidance to businesses regarding their online presence through a major search engine.
• Analyze and provide actionable insights into customer search behavior to improve client performance.
• Investigate and resolve complex technical issues encountered by users within the Customer Support Services ecosystem.
• Engage with clients to promote related products and digital solutions that align with their business objectives.
• Maintain high levels of customer satisfaction through proactive communication and professional advisory.
• Collaborate with internal teams to ensure service excellence and technical consistency.
• Document all interactions accurately within the CRM to track case progress and resolution paths.

Requirements

• Superior German language skills
• Good communication skills in English
• Familiarity with Google products
• Desktop computer and MS Office proficiency
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of our German-speaking jobs means immersing yourself in the vibrant culture, history, and Mediterranean climate that only Greece can offer. Working in Athens provides a perfect balance of professional development in the Customer Support Services sector and the unique opportunity to experience the iconic Greek lifestyle, sunshine, and hospitality.

When you relocate to Greece, you will enjoy a high quality of life, world-renowned culinary experiences, and an affordable cost of living. Whether you are wandering through the historic streets of Athens or visiting the stunning islands, Greece offers an unparalleled experience for those ready to start their next chapter with Mercier Consultancy Group.

How to Apply

If you are ready to take the next step in your career and join one of the most exciting German-speaking jobs in Europe, we encourage you to click Apply Now. Join the ranks of satisfied professionals who have successfully secured their German Speaking Customer Support Consultant position in Greece with the support of our dedicated team at Mercier Consultancy Group.