Swedish Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging the gap between world-class talent and industry-leading global enterprises. We specialize in sourcing top-tier professionals for the dynamic Customer Support Services industry, ensuring excellence in every placement we facilitate across Europe.

Job Overview

We are currently seeking a motivated professional for a Swedish Speaking Customer Support Specialist position in Greece. This role offers an incredible opportunity to advance your career while providing expert representation for a prestigious luxury appliance brand, making this one of the most sought-after Swedish-speaking jobs in the region.

Key Responsibilities

• Deliver exceptional service to customers representing a luxury appliance brand within the Customer Support Services sector.
• Resolve incoming customer inquiries with precision and a customer-centric mindset.
• Provide expert advice regarding product usage and technical features to Swedish-speaking clients.
• Manage and document service complaints professionally through phone, chat, and email channels.
• Maintain a high level of customer satisfaction by troubleshooting issues effectively and promptly.
• Collaborate with international teams to ensure consistent service delivery and operational success in our Thessaloniki office.
• Document all interactions accurately within internal tracking systems to maintain high data integrity.

Requirements

• Fluent in Swedish
• Good communication skills in English
• Basic technology tool usage
• Customer support or troubleshooting experience
• Professional demeanor suitable for representing a luxury brand

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embrace the vibrant lifestyle that Jobs in Greece have to offer. Thessaloniki, a city rich in history and culture, provides a stunning Mediterranean backdrop with its beautiful seaside promenade and world-famous culinary scene. Living in Greece allows you to enjoy a warm, sunny climate year-round while immersing yourself in a culture that truly values community and hospitality.

Our comprehensive relocation support ensures that your move to Greece is seamless and stress-free. From the moment you accept the Swedish Speaking Customer Support Specialist position in Greece, our Concierge team handles the logistics, allowing you to focus on settling into your new life in Greece and enjoying the unmatched quality of life found in this beautiful country.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in a thriving international hub, we invite you to apply now. Your path to professional growth and an unforgettable international experience begins here at Mercier Consultancy Group.