German Speaking Customer Service Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating seamless career transitions for professionals seeking high-impact roles within the global Customer Support Services industry.

Job Overview

We are currently seeking a motivated professional for a German Speaking Customer Service Representative position in Greece to represent a prestigious luxury automotive brand. This is a unique opportunity to join our network of professionals pursuing elite German-speaking jobs while enjoying the Mediterranean lifestyle through our comprehensive support services.

Key Responsibilities

• Provide high-quality support to clients of a renowned luxury automotive brand as part of our Customer Support Services division.
• Manage and schedule service appointments for vehicle owners with efficiency and professionalism.
• Handle roadside assistance requests with a calm and resolution-focused demeanor.
• Provide expert guidance and troubleshooting for connected vehicle services and integrated digital features.
• Serve as the primary point of contact, ensuring a seamless and premium experience for every customer.
• Maintain detailed and accurate records of customer interactions within the internal database.
• Collaborate with internal teams to escalate complex technical issues when necessary.

Requirements

• Fluency in German (C1)
• Good command of English (B2)
• Customer-oriented mindset
• Computer literacy
• Familiarity with Android and iOS
• Native or fluent German (spoken and written)
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of the many available jobs in Greece offers an unparalleled experience of culture, history, and a stunning climate. Living in Greece allows you to enjoy sun-drenched coastlines and vibrant city centers, providing a perfect backdrop for your professional growth within the Customer Support Services sector.

Our relocation package ensures that your move to Greece is entirely stress-free. From the world-renowned cuisine to the welcoming Mediterranean lifestyle, Greece offers a high quality of life that makes this German Speaking Customer Service Representative position in Greece an exceptional choice for your career development.

How to Apply

If you are ready to take the next step in your career and join a dynamic team, click Apply Now to submit your application. We look forward to reviewing your profile and welcoming you to the Mercier Consultancy Group family.