Swedish Speaking Customer Support Advocate

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading organizations across the globe. We specialize in facilitating seamless career transitions, ensuring that every professional we represent finds their ideal role within the dynamic Customer Support Services industry.

Job Overview

We are currently seeking a motivated professional for a Swedish Speaking Customer Support Advocate position in Greece, supporting a global leader in video streaming services. This is an exceptional opportunity to advance your career through one of our premier Swedish-speaking jobs while enjoying the vibrant lifestyle of the Mediterranean.

Key Responsibilities

• Provide high-quality assistance to subscribers of a leading video streaming platform via chat and telephone channels.
• Resolve technical inquiries and troubleshoot issues related to app navigation and service performance.
• Maintain a high standard of service within the Customer Support Services sector to ensure customer retention and satisfaction.
• Efficiently manage user accounts and subscription-related queries in the Swedish language.
• Document interactions accurately within the internal database to support ongoing service optimization.
• Act as a brand ambassador, delivering professional and empathetic solutions to all client contacts.
• Collaborate with international teams to share best practices and improve overall customer experience standards.

Requirements

• Fluency in Swedish
• B2+ level of English
• Customer support experience
• Communication skills
• Computer literacy

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing one of our jobs in Greece means embracing a life of sunshine, history, and unparalleled hospitality. Greece offers a unique cultural backdrop where ancient heritage meets modern living, providing an ideal environment for professionals looking to expand their horizons. With its world-renowned Mediterranean climate and welcoming atmosphere, Greece is the perfect place to build a long-term international career.

Beyond the workplace, you will enjoy a high quality of life that features world-class gastronomy, stunning coastal scenery, and a relaxed lifestyle. Many candidates find that settling in Greece is a life-changing decision, supported by our comprehensive relocation services that ensure a smooth transition from day one. Join our growing community of international professionals in Greece and discover why this region is a top destination for talent worldwide.

How to Apply

If you are ready to take the next step in your career and join a prestigious firm, we invite you to apply now. Our team at Mercier Consultancy Group is eager to review your application and guide you through the process of securing this exciting role. Apply today to begin your new chapter with us.