Dutch Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO services, we specialize in facilitating career-defining opportunities for multilingual professionals across the globe.

Job Overview

We are currently seeking candidates for a Dutch Speaking Customer Support Specialist position in Greece to support a prestigious global streaming brand. This role offers an incredible opportunity to advance your career while enjoying the vibrant culture of Thessaloniki, one of the most sought-after locations for Dutch-speaking jobs.

Key Responsibilities

• Provide high-quality support to subscribers of a leading global streaming service within the customer support services industry.
• Address and resolve complex subscriber inquiries regarding payment methods and billing cycles.
• Assist users with technical troubleshooting and application navigation to ensure seamless streaming experiences.
• Maintain high levels of customer satisfaction by delivering professional, empathetic, and efficient communication.
• Document subscriber interactions accurately within the company database to support continuous service improvement.
• Collaborate with internal teams to identify and escalate recurring technical issues to ensure swift resolutions.

Requirements

• Excellent Dutch language skills
• B2+ level English
• Problem-solving skills
• Computer literacy
• Native or fluent Dutch (spoken and written)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of the many available jobs in Greece offers an unparalleled lifestyle. You will find yourself immersed in a land where ancient history meets modern Mediterranean living, characterized by year-round sunshine and a welcoming local culture. Greece is renowned for its breathtaking landscapes and a relaxed pace of life that creates the perfect work-life balance.

Beyond the professional growth, living in Greece means enjoying world-class cuisine and a high quality of life that attracts thousands of expatriates every year. As you settle into your new home in Greece, you will appreciate the warmth of the locals and the vibrant social atmosphere that makes relocating to Greece such a rewarding life choice.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in a beautiful setting, we invite you to apply now. Simply click the link below to submit your application, and a representative from Mercier Consultancy Group will be in touch to discuss your future in Greece.