Italian Speaking Customer Service Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, serving as a gateway to Europe’s most prestigious employment opportunities. We specialize in connecting top-tier talent with industry-leading organizations, particularly within the dynamic outsourcing (BPO) sector, to deliver exceptional career growth.

Job Overview

We are currently sourcing candidates for a high-profile Italian Speaking Customer Service Representative position in Greece within the BPO industry. This role is ideal for automotive enthusiasts who are eager to provide world-class support for a leading global car brand while enjoying the professional advantages of working in Greece.

Key Responsibilities

• Act as the primary point of contact for customer inquiries via phone, email, and chat for a premium automotive client.
• Resolve customer concerns with efficiency and professional courtesy, ensuring a seamless experience.
• Provide expert advice and guidance on car-related matters to enhance customer satisfaction.
• Utilize advanced troubleshooting skills to diagnose issues within the BPO framework.
• Maintain detailed customer records and interaction logs within the CRM system.
• Collaborate with internal teams to streamline service delivery and optimize communication workflows.
• Stay updated on automotive product features, technical specifications, and brand developments.

Requirements

• Fluency in Italian
• Good English skills
• Passion for cars
• Native or fluent Italian (spoken and written)
• Valid EU passport (mandatory)
• Demonstrated problem-solving mentality and high level of tech savviness.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing one of our many Italian-speaking jobs means embracing a lifestyle defined by 300 days of sunshine and a rich, Mediterranean culture. Greece offers an unparalleled quality of life, allowing you to balance a demanding career in the BPO sector with the relaxing atmosphere of historical landscapes and stunning coastlines that make Greece a top destination for international professionals.

Beyond the workplace, life in Greece is an adventure of world-famous culinary experiences and vibrant social life. With our comprehensive relocation support, your transition to your new home in Greece will be seamless and stress-free. There has never been a better time to pursue Jobs in Greece and elevate your career to the next level.

How to Apply

If you are ready to start your journey with this Italian Speaking Customer Service Representative position in Greece, click Apply Now to submit your application to Mercier Consultancy Group. We look forward to reviewing your profile and helping you secure your next professional milestone.