Portuguese Speaking Consumer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating career-defining opportunities for professionals seeking international growth within the dynamic Customer Support Services industry.

Job Overview

We are currently seeking a motivated professional for a Portuguese Speaking Consumer Expert position in Greece, representing a major international brand. This role is a fantastic opportunity to join the thriving Customer Support Services sector in Athens, combining professional growth with one of the most exciting job markets for Portuguese-speaking jobs.

Key Responsibilities

• Manage high-quality consumer requests and inquiries for a major international tobacco brand.
• Ensure seamless communication via various support channels to maintain positive brand interactions.
• Provide expert guidance to consumers, upholding the brand's reputation for excellence.
• Navigate complex consumer issues with a solution-oriented mindset in a fast-paced environment.
• Collaborate with international teams to optimize customer service standards within the Customer Support Services industry.
• Utilize internal CRM tools to document and resolve consumer feedback accurately.
• Contribute to the ongoing success of our Portuguese-speaking jobs portfolio by delivering exceptional support metrics.

Requirements

• Fluency in Portuguese
• Very good use of English
• Communication skills
• Problem-solving mentality
• Tech savviness
• Valid EU passport (mandatory)
• Strong ability to thrive in a fast-paced Customer Support Services environment

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Starting your career in Greece offers an unparalleled Mediterranean lifestyle, featuring historic landmarks, world-renowned sunshine, and a vibrant social culture. Choosing one of our Portuguese Speaking Consumer Expert positions in Greece means joining a community that thrives on its unique blend of ancient history and modern city living.

Our candidates enjoy a seamless transition thanks to our dedicated support, allowing you to settle into life in Greece and experience the incredible local cuisine, diverse landscapes, and warm hospitality. Join our international team in Greece and take the next step in your professional journey today.

How to Apply

If you are ready to excel in the Customer Support Services industry and join one of the top jobs in Greece, we encourage you to submit your application today. Click Apply Now to start your journey with Mercier Consultancy Group.