Norwegian Speaking Customer Protection Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO consultancy, dedicated to bridging the gap between top-tier global talent and industry-leading organizations. We pride ourselves on providing high-touch, professional recruitment solutions that foster career growth within the vibrant Customer Support Services sector.

Job Overview

We are currently looking for talented professionals to join our team for the Norwegian Speaking Customer Protection Customer Expert position in Greece. This critical role within the Customer Support Services industry involves managing device protection programs and ensuring our customers receive world-class care, making this one of the most rewarding Norwegian-speaking jobs currently available.

Key Responsibilities

• Act as a primary point of contact for customers in the Norwegian market regarding specialized device protection programs.
• Expertly guide customers through complex claims processes, ensuring transparency and clarity at every step.
• Provide high-level reassurance and empathetic support to customers seeking assistance with device repairs or replacements.
• Utilize sophisticated digital platforms and internal systems to manage customer records and process documentation efficiently.
• Maintain full compliance with internal company policies and data protection standards during every interaction.
• Collaborate with cross-functional teams to resolve complex customer inquiries and improve the overall service experience.
• Contribute to the excellence of our Customer Support Services operations through consistent high-quality communication.

Requirements

• Native or fluent Norwegian (spoken and written)
• Excellent Norwegian and good English skills
• Problem-solving mindset
• Attention to detail
• Comfort working across multiple systems
• Familiarity with regulatory environments like GDPR
• Professional demeanor suitable for high-level Customer Support Services

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of our many Norwegian-speaking jobs in Greece offers you the unique opportunity to experience a Mediterranean lifestyle like no other. Greece is celebrated for its sun-drenched climate, rich historical heritage, and vibrant local culture, providing an idyllic backdrop for both your personal and professional development.

Joining our team in Athens allows you to enjoy an exceptional quality of life, featuring world-renowned Mediterranean cuisine and a welcoming local community. With our comprehensive relocation assistance, moving to Greece is a seamless transition, allowing you to focus on building your career in this stunning, historic, and modern European hub.

How to Apply

If you are ready to take the next step in your career and join a leading team among the top jobs in Greece, we encourage you to click Apply Now. We look forward to reviewing your application and discussing how your skills match our requirements for this Norwegian Speaking Customer Protection Customer Expert position in Greece. Sincerely, the recruitment team at Mercier Consultancy Group.