Spanish Speaking Customer Service Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO consultancy, connecting top-tier talent with market-leading organizations across the continent. We specialize in sourcing professionals for high-impact roles, ensuring that both our candidates and clients thrive in the competitive landscape of international business.

Job Overview

We are currently seeking a talented professional to join our team in an exciting Spanish Speaking Customer Service Expert position in Greece. This role is perfect for those looking for rewarding jobs in Greece within the dynamic Customer Support Services industry, offering a unique opportunity to provide premium support for a global kitchen appliance brand.

Key Responsibilities

• Manage and resolve customer inquiries and complaints through phone, chat, and email channels.
• Provide high-quality support to maintain strong, lasting customer relationships for our premium brand partners.
• Assist customers with product usage questions and troubleshooting to ensure optimal satisfaction.
• Document all interactions accurately within the internal Customer Support Services database.
• Collaborate with multicultural teams to improve service processes and operational efficiency.
• Maintain a deep knowledge of the company’s product line to provide expert-level technical advice.
• Proactively identify and escalate complex issues to ensure timely resolution.

Requirements

• High level of fluency in Spanish
• Great knowledge of English
• Exceptional communication skills
• Problem-solving mentality
• Tech-savviness

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of the many available Spanish-speaking jobs in Greece offers an incredible opportunity to experience a Mediterranean lifestyle like no other. Greece is renowned for its iconic history, vibrant culture, and over 300 days of sunshine per year, providing the perfect backdrop for a fulfilling work-life balance.

Choosing to start your career in Greece means joining a welcoming international community. From the exquisite local cuisine to the ease of settling in with our relocation concierge, living in Greece is an enriching experience that combines world-class history with modern professional development in the heart of Europe.

How to Apply

If you are ready to take the next step in your career with this Spanish Speaking Customer Service Expert position in Greece, we encourage you to submit your application today. Join Mercier Consultancy Group and help us deliver excellence in the Customer Support Services sector. Apply now to begin your journey!