Arabic Speaking Customer Service Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in the global staffing industry, we specialize in facilitating career moves for professionals seeking meaningful Arabic-speaking jobs in dynamic international environments.

Job Overview

We are currently looking for a motivated professional to fill the Arabic Speaking Customer Service Representative position in Greece. In this essential role within the Customer Support Services industry, you will provide expert support for a leading instant messaging platform, ensuring a safe and seamless experience for users through diligent ticket management.

Key Responsibilities

• Manage and resolve user tickets on a popular instant messaging platform.
• Ensure high-quality interactions via chat and email channels.
• Uphold strict support policies and content safety guidelines to maintain platform integrity.
• Provide proactive solutions to user inquiries within the Customer Support Services sector.
• Collaborate with internal teams to improve service efficiency and user satisfaction.
• Maintain clear and professional communication in both Arabic and English.
• Participate in continuous training to stay updated on platform safety standards.

Requirements

• Fluency in Arabic
• Very good English knowledge
• EU citizenship or Greek residence permit
• Experience in B2C environment
• Strong problem-solving skills

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embrace a vibrant new chapter of your life in Greece, a country renowned for its breathtaking landscapes, historical landmarks, and year-round Mediterranean sunshine. Living in Greece offers a perfect balance between a modern professional career and a relaxed, culturally rich lifestyle that makes it one of the most desirable destinations for international talent seeking Arabic-speaking jobs.

Beyond the professional growth, Greece provides an exceptional quality of life with world-famous cuisine and a welcoming local community. With our dedicated relocation support, moving to Greece is a seamless transition, allowing you to enjoy all that the Mediterranean has to offer while securing your future in the growing Customer Support Services market.

How to Apply

If you are ready to take the next step in your career and join a thriving team for the Arabic Speaking Customer Service Representative position in Greece, click the Apply Now button to submit your application. We look forward to helping you start your journey toward one of the most exciting jobs in Greece with Mercier Consultancy Group.