Dutch Speaking Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging top-tier talent with world-leading organizations. As we continue to expand our reach in the Customer Support Services sector, we take pride in facilitating life-changing career moves for professionals seeking excellence abroad.

Job Overview

We are currently seeking a motivated professional for a Dutch Speaking Customer Expert position in Greece. This role offers a unique opportunity to provide premium support within the Customer Support Services industry, serving clients in the Netherlands and Belgium while enjoying the Mediterranean lifestyle. If you are looking for premier Dutch-speaking jobs, this position offers the perfect blend of professional development and a transformative experience with one of our top-tier partners.

Key Responsibilities

• Provide high-quality customer assistance for leading car-sharing services via phone, email, and chat.
• Manage user account inquiries, ensuring a seamless experience for customers in the Netherlands and Belgium.
• Resolve complex issues regarding ride reservations and vehicle booking functionality.
• Address and investigate customer balance issues and billing queries with accuracy.
• Maintain comprehensive knowledge of service protocols to deliver expert guidance in the Customer Support Services domain.
• Collaborate with internal teams to escalate technical issues effectively.
• Uphold the highest standards of service quality as required for Dutch-speaking jobs within the sector.

Requirements

• Dutch (Level C1+)
• English (Level B2+)
• Good communication skills
• Familiarity with computers
• Native or fluent Dutch (spoken and written)
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing a Dutch Speaking Customer Expert position in Greece means immersing yourself in a culture renowned for its hospitality, ancient history, and vibrant social life. The sun-drenched landscapes and iconic beaches of Greece offer an unparalleled backdrop for your professional journey, ensuring that your work-life balance is always a top priority.

Beyond the career advantages, moving to Greece allows you to enjoy world-class Mediterranean cuisine and a relaxed, welcoming quality of life. With our full relocation support, your transition to life in Greece is seamless, allowing you to focus on your new role and explore everything that this beautiful country has to offer.

How to Apply

If you are ready to elevate your career and secure one of the most exciting Dutch-speaking jobs available today, we invite you to join us. Click 'Apply Now' to submit your application and start your journey with Mercier Consultancy Group. We look forward to reviewing your profile and helping you settle into your new role in Greece.