Czech Speaking Technical Customer Support Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a leading European recruitment and BPO firm, dedicated to connecting top-tier talent with exceptional international opportunities. We pride ourselves on delivering premium staffing solutions that facilitate career growth and excellence across the continent.

Job Overview

We are currently sourcing for a Czech Speaking Technical Customer Support Representative position in Greece within the dynamic consumer electronics industry. This is an ideal role for professionals seeking one of the premier Czech-speaking jobs that combines technical expertise with a high standard of client service in a sunny, Mediterranean environment.

Key Responsibilities

• Provide high-quality technical support for imaging products, including printers and high-end cameras, for customers in the Czech market.
• Assist users across multiple channels, including phone, email, and live chat, to ensure seamless device operation.
• Perform remote diagnostics and troubleshooting to resolve hardware and software-related technical issues.
• Maintain clear and professional communication with partners and end-users to uphold brand standards in the consumer electronics sector.
• Follow established technical diagnostic procedures to identify and document recurring product issues.
• Strive for high customer satisfaction scores by delivering empathetic and efficient solutions.
• Stay updated with the latest advancements in consumer electronics to provide accurate product guidance.

Requirements

• Fluency in Czech
• Good English communication skills
• Tech savviness
• Problem-solving skills
• Empathy
• Native or fluent Czech (spoken and written)
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of the available jobs in Greece means stepping into a lifestyle defined by sunshine, ancient history, and vibrant culture. Whether you are exploring the bustling streets of Athens or enjoying the Mediterranean climate, life in Greece offers an unparalleled work-life balance that attracts professionals from all over the globe.

With our dedicated relocation team, your transition to your new Czech Speaking Technical Customer Support Representative position in Greece will be smooth and worry-free. Experience the world-renowned local cuisine, the welcoming spirit of the locals, and the high quality of life that makes Greece a premier destination for your next career move.

How to Apply

If you are ready to advance your career in the consumer electronics industry while enjoying the beauty of the Mediterranean, we invite you to apply now. Join our team and start your international journey today.

Best regards,
The Recruitment Team at Mercier Consultancy Group