Bulgarian Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class opportunities in the outsourcing industry. As a leader in European staffing, we specialize in placing professionals in high-impact BPO roles that facilitate global growth and excellence.

Job Overview

We are currently scouting for exceptional talent for a Bulgarian Speaking Customer Support Specialist position in Greece. This role offers a unique opportunity to join a dynamic BPO environment, where you will leverage your linguistic skills to provide expert solutions while enjoying a world-class work-life balance in the heart of the Mediterranean.

Key Responsibilities

• Provide high-quality customer assistance via phone, chat, and email to ensure resolution of inquiries.
• Analyze content to ensure data safety and maintain quality standards within the outsourcing framework.
• Collaborate with international teams to contribute to financial crime prevention initiatives.
• Identify and assess customer needs to provide professional and efficient solutions.
• Maintain accurate records of customer interactions within the company database.
• Participate in ongoing professional upskilling and training programs relevant to the BPO sector.
• Adapt to a hybrid work model, transitioning effectively between remote tasks and on-site office collaboration.

Requirements

• Fluency in Bulgarian
• Very good command of English
• Strong communication skills
• Computer literacy
• Tech savviness

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of the most sought-after Bulgarian-speaking jobs in Europe means immersing yourself in the vibrant culture and historic charm of Greece. Living and working in Greece offers an unparalleled lifestyle, characterized by year-round sunshine, beautiful coastlines, and a welcoming atmosphere that makes every day feel like an adventure.

Our candidates pursuing careers in Greece enjoy a superior quality of life, featuring Mediterranean gastronomy and a relaxed social environment. With our comprehensive relocation support, settling into your new home in Greece is seamless, allowing you to focus on your professional success while enjoying everything that life in Greece has to offer.

How to Apply

If you are ready to elevate your career with one of the most exciting jobs in Greece, we encourage you to apply today. Please submit your CV, and a member of the Mercier Consultancy Group recruitment team will be in touch to discuss your future.

Professional Regards,
Mercier Consultancy Group